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Elevate your customer service department with top-tier staffing!
Find and hire skilled agents In New York to serve your customers. Contact our temp agency for customer service today for a free consultation!
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Call Center and Customer Service Staffing Agency In New York
Help Resource will level up your customer service experience with professional contact center agents.
- High-volume hiring Hire hundreds of customer service representatives in one go.
- Call center staffing for any industry Find top customer service talents across specializations
- Flexible staffing solutions Expand or downsize your team anytime
- Enjoy a 1-week free trial Find top call center talents for free in the first 7 days
our partners
Hire highly-skilled customer service staffing for your business
At Help Resource, we know that exceptional customer service is the backbone of every business. This is why we go above and beyond when it comes to finding the right talents who will support your brand.
Our team understands that there’s no one-size-fits-all staffing solution for call center agencies. We always customize the hiring process to recruit customer support experts for your business in the fastest possible time.
Our staffing agency for customer service will find you professionals with the right skills, qualifications, and experience that match your needs. In as fast as 7 days, you can get workers who will make your centers stable and profitable.
Rest assured that we provide complete staffing solutions to help you tackle seasonal peaks, high turnover rates, and absences. Aside from placing top candidates in your business, we will also handle all administrative work. This way, you can focus on giving the best support to your customers.
How our staffing services work
1
Reach out to us
Contact our temp agency for customer service by filling out the form or give us a call today!
2
We discuss your requirements
Tell us what KPIs you’re looking for. It could be minimum calls completed per hour, time on hold, sales per agent, active waiting calls, customer satisfaction, and more.
3
We find top talents
Our headhunters tap into our large network of professionals to fill all your temp agency customer service jobs In New York.
4
We handle the onboarding
We also conduct the entire onboarding and training process. This way, you’ll get ready-to-work employees who can take on their position.
5
You answer more calls!
With a strong team of customer service professionals, you can answer more calls and attend to more concerns from customers.
Our customer service temp agency provides the following solutions
Customized call center staffing
Our temp services for call centers are tailored based on your industry and unique needs. We create a personalized recruitment plan whether you need project-based, short-term, temp-to-hire, direct hire, and so on. You can count on our flexible staffing solutions so you can upscale or downsize your team as you wish.
Outsourced call centers
If you don’t like to maintain your own customer support team, you can outsource it from us. Our remote customer service staffing agency will find the candidates and manage all their employment requirements. All while they work for your business sans the admin work on your part.
Onsite call center team management
Is your call center business growing rapidly? Our customer service employment agency will expand your team with right-fit professionals In New York. We offer online workforce management, continuous training, performance tracking, and more. This is to ensure that each employee gives the utmost value to your business.
We provide staffing for the following customer service temp jobs
What kind of customer service talent are you looking for? Choose from our list below or contact us for any role you want to fill!
Account Representatives- Inbound and Sales Specialists
- Help Desk Staff
- Client Service Specialists
- Technical Support Specialists
- Customer Service Managers
- Call Center Quality Analyst
- Call Center Trainer
- Call Center Team Lead
- Call Center Supervisor
- Call Center Operations Manager
- Call Center Scheduler
- Virtual Assistants
Benefits of partnering with a call center staffing agency
Access a large pool of talents
With our staffing agency for call center jobs, you’ll access a network of pre-screened candidates. This allows us to fill all job openings fast and easily without compromising the qualifications of each candidate.
Industry-specific hiring
Instead of hiring your own HR specialists, you can outsource the entire recruitment process to call center staffing agencies like ours. You’ll get to work with our expert recruiters who have extensive experience in staffing call center roles in various industries.
Fast and flexible staffing
Do you need temporary staff to cover seasonal demands? How about a project-based team for a short time? Customer service staffing agencies like ours will offer this convenience to your business. You don’t have to worry about the hassle of terminating employees or finding replacements immediately.
Cost and time savings
A customer service jobs temp agency will save your business from hefty overhead costs associated with hiring and retaining employees. We handle candidate screening, background checks, onboarding, and other admin work. All these could easily eat up your company’s resources if done in-house.
Quality assurance for all roles
As one of the trusted customer service temp agencies In New York, we maintain high standards when selecting candidates for your business. If any of our placed workers didn’t meet your expectations, tell us right away. We will step in quickly to resolve the issue.
Focus on core business
With call center temp agencies supporting your people, you can focus on growing your call centers and attracting more clients. You can also allocate your resources to acquiring more equipment, opening more locations, and accommodating more calls.
Why Choose Help Resource as your call center temp agency
Staffing call centers since 2009
At Help Resource, we have been providing specialists to various call center businesses In New York. Our aim is to place workers who will support your brand in delivering the best possible experience for your customers. With our years of industry experience, you’ll get carefully sourced and screened employees with the right skill set.
Guaranteed employee retentionYou can fill call center jobs through temp agencies while ensuring lower turnover rates. You'll also get increased job satisfaction, competitive compensation offers, and proactive retention strategies. The best part? Our team handles all of it, so you don’t have to lift a finger.
We work with almost any industry
Our staffing agency for call centers can place support specialists for retail, telecommunications, hospitality, travel, insurance, e-commerce, financial services, and more. We can find the right candidates based on your industry and specific requirements.
Sustainable staffing solutionsWe’re not just one of those random temp agencies that hire for call centers. Our goal is to place top talents who will support the long-term growth of your business. We ensure that each candidate aligns with your company culture, needed skills, and career growth potential.
What clients say about our service
Michael Lee
"The HelpRes team exceeds our expectations. They managed to find the right candidates for our customer support department in just one week. Great communication and very responsive, too. The employees they provided us have excellent work ethics.”
Samantha R.
“We like how organized and simple their recruitment process is. We scheduled a free call with them and we talk about our requirements. They also made sure we were involved and informed throughout the process.”
David Klein
“We’ve had so many horror stories with other call center employment agencies before. We’re a bit hesitant at first, but Ilya was very patient and walked us through the entire process. HelpRes is definitely the right partner if you need to source customer representatives.”
Rico Sanchez
“We picked HelpRes from a long list of call center staffing companies and we can’t be any happier. Partnering with them has been a good decision for our business so far. Ilya and Alexander are very hands-on and attentive to our requests.”
Jim Stafford
“Our company runs customer service agencies in the US and HelpRes has been our official staffing partner for 2 years now. They are really great at finding workers In New York, which is very important for us since we have multiple locations.”
Nigel Choi
“If you’re still choosing from temp agencies for customer service jobs, you should give HelpRes a try. They offer free consultation and a 1-week free trial, so it’s totally risk-free. We swear by their service and they also work well for small call center companies”
Frequently Asked Questions
Why should I partner with call center staffing services?
Are you struggling to find good employees? How about employee retention? Is the hiring cost too much for your business?
If you answered yes to any of these, then you should definitely partner with customer service recruitment agencies like Help Resource. We will take the burden off your shoulders by finding the best candidates for a very competitive cost.
How do you find suitable candidates?
For our call center temp service, we conduct a one-on-one consultation with you to identify your requirements. From there, our recruiters will source candidates from our network who matches our qualifications. Our shortlisted candidates will undergo intensive background checking, interview, and further screening. This way, we can guarantee that they have the skills you need.
Can you provide temporary staffing for my call center?
Yes! We’re one of the trusted temp agencies for customer service In New York. Whether you need temporary or direct-hire workers, call us, and our team will source and place them for you.
How long does the hiring process take?
For most of our call center agency clients, the process takes anywhere from a few days to several weeks. It depends on the number of workers you need and the qualifications you’re looking for. Don’t worry because we will give you a 1-week free trial for a risk-free hiring experience.
What happens if the candidate you provided is not a good fit?
We always observe the highest standards when sourcing workers for call center companies. But in case one of our employees didn’t meet your expectations, call us, and we will make it up to you. We can conduct further training or we will provide an immediate replacement to avoid disrupting your operations.
Why should I partner with call center staffing services?
Are you struggling to find good employees? How about employee retention? Is the hiring cost too much for your business?
If you answered yes to any of these, then you should definitely partner with customer service recruitment agencies like Help Resource. We will take the burden off your shoulders by finding the best candidates for a very competitive cost.
How do you find suitable candidates?
For our call center temp service, we conduct a one-on-one consultation with you to identify your requirements. From there, our recruiters will source candidates from our network who matches our qualifications. Our shortlisted candidates will undergo intensive background checking, interview, and further screening. This way, we can guarantee that they have the skills you need.
Can you provide temporary staffing for my call center?
Yes! We’re one of the trusted temp agencies for customer service In New York. Whether you need temporary or direct-hire workers, call us, and our team will source and place them for you.
How long does the hiring process take?
For most of our call center agency clients, the process takes anywhere from a few days to several weeks. It depends on the number of workers you need and the qualifications you’re looking for. Don’t worry because we will give you a 1-week free trial for a risk-free hiring experience.
What happens if the candidate you provided is not a good fit?
We always observe the highest standards when sourcing workers for call center companies. But in case one of our employees didn’t meet your expectations, call us, and we will make it up to you. We can conduct further training or we will provide an immediate replacement to avoid disrupting your operations.